No11

The work

What we do.

Three areas of work, each with specific services underneath. The right combination depends on where your business actually is. The free audit is how we work that out.

01

Visibility

Being found is the first job. On Google, on the AI assistants, and on every platform where a potential customer might ask about you.

  • Bespoke website A site that fits your business. Fast, clear, and built to be found. Sized to what you actually need.
  • Google Business Profile Built properly or rebuilt from what you have. Set up so it works, not just so it exists.
  • Structured data and schema The markup that tells search engines and AI assistants what your business actually is.
  • AI search presence The well-structured answers that earn recommendations from AI assistants. Making sure you are findable where people are increasingly looking.
  • Local citation setup Making sure your business appears consistently wherever someone might look for you.
  • Search Console and GA4 Tracking configured properly, so you can see where visitors come from and what they do.
02

Paid

Ads that earn back. Set up carefully, watched every week, and paused the moment they stop working. Your ad spend goes direct to the platform. We never touch it.

  • Google paid search Search campaigns targeting the queries your customers actually use. Written and managed by us.
  • Meta paid social Facebook and Instagram campaigns for awareness, footfall, and direct response.
  • Ad copy and creative Headlines, descriptions, and image concepts written in-house. Honest pictures of the actual place, not stock art.
  • Weekly campaign management Bids, budgets, and targeting reviewed weekly. Nothing left running on autopilot.
  • Landing pages Conversion-focused pages built to match the ad that brought someone there.
03

Results

The work that earns back over time. Reviews, optimisation, and the monthly check-ins that keep everything moving in the right direction.

  • Review request system A simple system that makes it easy for happy customers to leave a review. Set up once, running in the background.
  • AI visibility audit A quarterly check of how your business appears in AI search results, and whether the right people are finding you.
  • Monthly performance report Profile views, calls, direction requests, and ad performance. Plain English, in your inbox on the first.
  • Ongoing optimisation What is working gets more attention. What is not gets changed. Nothing stays still.
  • Email capture and nurture A way to stay in touch with people who have already shown interest in what you do.

Being found is the first job. On Google, on the AI assistants, and on every platform where a potential customer might ask about you.

  • Bespoke websiteA site that fits your business. Fast, clear, and built to be found. Sized to what you actually need.
  • Google Business ProfileBuilt properly or rebuilt from what you have. Set up so it works, not just so it exists.
  • Structured data and schemaThe markup that tells search engines and AI assistants what your business actually is.
  • AI search presenceThe well-structured answers that earn recommendations from AI assistants. Making sure you are findable where people are increasingly looking.
  • Local citation setupMaking sure your business appears consistently wherever someone might look for you.
  • Search Console and GA4Tracking configured properly, so you can see where visitors come from and what they do.

Other services

Work we bring in when the job calls for it. Always briefed and directed by us, always on your invoice from us.

  • Bespoke photography Via trusted collaborators we have worked with for years. Briefed and directed by us.
  • Brand identity Logo, colour, type, and guidelines. Via a designer partner, with us running the brief.
  • Booking integration ResDiary, OpenTable, Acuity, or similar. Wired into the site so reservations come in directly.
  • Multi-location setup Everything above, applied to a second or third site with its own Google Business Profile and local content.
  • Reputation management Monitoring and responding to reviews across Google, Apple Maps, and Yelp on your behalf.

The free audit

A close read of how you currently appear online.

Posted or emailed within a couple of days · No follow-up unless you ask

Three things you could fix yourself this week. Three things we would do for you if you wanted a hand. Honest, specific, and free. If the audit surfaces work worth doing, we will say so. And if it does not, we will tell you that too.

Request your free audit

Or book a coffee. Forty-five minutes, somewhere on the High Street.